Users have the right to return any product purchased on topciment.shop within 14 calendar days from the date of receipt of the order, provided that the product has not been used and is in perfect condition.

RETURN PROCEDURE

To make a return, the User must contact customer service at info@topciment.com and indicate the order number and the reason for the return. The shipping costs for the return will be borne by the customer, unless the product is defective or incorrect.