In accordance with European regulations, you have the right to withdraw from your purchase contract within 14 calendar days without needing to provide a justification. The withdrawal period will expire 14 days from the day on which you (or a third party indicated by you, other than the carrier) physically received the goods.

To exercise this right, you do not need to log in or have an account. Simply complete and submit the following form.

Important information regarding your request:

• Acknowledgement of receipt: Once you submit this form, you will automatically receive an email confirming that we have received your withdrawal request.
• Return of goods: You must return or hand over the goods to us without undue delay and, in any event, within a maximum period of 14 days from the date on which you communicate your decision to withdraw.
• Shipping costs: As stated in our return policies, the direct costs of returning the goods shall be borne by you.
• Refund: We will refund all payments received from you, including initial delivery costs (with the exception of additional costs if you chose a priority delivery method). We may withhold the refund until we have received the goods back, or until you have supplied evidence of having sent back the goods.
• Exceptions: [Note: Include this point only if it applies to your products] The right of withdrawal shall not apply to goods made to the consumer's specifications, personalized items, or sealed goods which are not suitable for return due to health protection or hygiene reasons and which were unsealed after delivery.